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Privacy Policy

Taylor Made Sales Pty Ltd (ABN 41 107 435 978)

 

At Taylor Made Sales, we’re serious about earning your trust - not just in sales, but in how we handle your information. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it.

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Who we are

We are Taylor Made Sales Pty Ltd If you have any questions, you can contact us anytime!
Email: admin@taylormadesales.com.au.

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Last updated: February 2024

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When this policy applies

This policy applies whenever you:

  • Visit our website (www.taylormadesales.com.au)

  • Engage with our content (including social media or third-party platforms)

  • Contact us (email, enquiry form, or otherwise)

  • Purchase or engage our services

By doing any of the above, you’re agreeing to this Privacy Policy.

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How we collect your information

We collect personal information in a few simple ways:

1. Directly from you

  • Filling out forms, applications, or enquiry forms

  • Subscribing to our email list

  • Working with us as a client

2. Automatically through your interaction

  • Website usage and browsing behaviour

  • Cookies, analytics tools, and site tracking

3. From third parties

  • Referrals or introductions

  • Our clients providing information relevant to services

  • Social platforms or linked accounts (where authorised)

If you share someone else’s information with us, you confirm you have their permission.

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What information we collect

Depending on how we work together, we may collect:

Contact details

  • Name, email, phone number, address

  • Date of birth and identification (where required)

Social & profile information

  • Social media profiles and associated accounts

  • Preferences, feedback, opinions, and images

Device & technical data

  • IP address, browser type, device information

  • Website activity and session data

Interaction data

  • Enquiries, communication history

  • Website behaviour and usage patterns

Financial information

  • Purchase history

  • Payment details (processed securely via third parties)

Content you share

  • Emails, documents, media, or other materials

Location data

  • Delivery details

  • General location and geo-tag data

Sensitive information

We do not intentionally collect sensitive information, including:

  • Health data

  • Political or religious beliefs

  • Criminal history

  • Biometric data

If this is inadvertently provided, we will handle it in line with Australian Privacy Principles.

Why we collect your information

We collect and use your information to:

  • Deliver our services

  • Communicate with you (including updates and support)

  • Process payments and manage accounts

  • Improve our services, systems, and website

  • Send relevant marketing and offers

  • Verify identity or complete transactions

  • Meet legal and compliance obligations

  • Consider employment or contractor applications

Marketing & opting out

We keep our marketing relevant and respectful.

You can opt out anytime by:

  • Clicking unsubscribe in emails

  • Contacting us directly

How we store and protect your information

We take reasonable steps to protect your information using:

  • Secure systems and platforms

  • Controlled access processes

  • Industry-standard data protection practices

That said, no system is completely secure, and we can’t guarantee absolute protection of information transmitted online.

Who we share your information with

We only share information where necessary to run our business effectively.

This may include:

  • Our team and contractors

  • Technology providers (hosting, CRM, analytics, payments)

  • Marketing, design, and service partners

  • Professional advisors (legal, financial)

  • Law enforcement or regulatory bodies (where required)

  • Business partners or potential acquirers

Some providers may be located outside Australia.

Overseas disclosure

Where your data is shared internationally:

  • It may not be subject to Australian privacy laws

  • You consent to this disclosure by using our services

Cookies & tracking

We use cookies and similar technologies to:

  • Improve your website experience

  • Understand how you interact with our site

  • Deliver relevant advertising

Cookies don’t personally identify you—but they help us deliver a better, more tailored experience.

Third-party links

Our website may link to other sites.

We’re not responsible for how those sites manage your data—so we recommend reviewing their privacy policies too.

Accessing or correcting your information

You can request:

  • Access to your personal information

  • Corrections to inaccurate or incomplete data

We may charge a reasonable fee to process access requests.

Changes to this policy

We may update this Privacy Policy occasionally to reflect:

  • Changes in our business processes

  • Updates to privacy laws

Updates will be published on our website, and where appropriate, we’ll notify you.

Complaints or questions

If you have any concerns, we want to hear them—so we can keep improving.  leanne@taylormadesales.com.au

You can also contact the Office of the Australian Information Commissioner (OAIC):
🌐 www.oaic.gov.au

Your responsibility

You’re responsible for ensuring the information you provide is:

  • Accurate

  • Up to date

  • Provided with the right permissions

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We don’t just talk trust - we build it. And that includes how we handle your data.

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